Your purchase will be shipped within 1-3 business days of payment, using local post register mail with a tracking number.
Any import duty, including VAT are on buyers account and responsibility.
Shipping from Israel takes about 14 days, but delay may occur and it can take up to 31 days.
Shipping times are estimates and can’t be guaranteed. Please keep in mind that the shipping times should be added to the current order production time to estimate time of arrival.
Express shipping is available!
Shipping takes up to 4 business days and it costs an additional 10$-30$.
Refunds and Exchanges:
If for any reason you are not satisfied with your purchase, a full refund minus shipping costs and fees is possible.
All items must be returned in unused, like-new, undamaged condition in their original box.
PLEASE NOTE: There will be no refund on special orders.
We recommend to try the shoes on a carpeted surface until you are certain with keeping them. In the interests of hygiene, shoes must be first tried on with thin socks or stockings.
Unfortunately, we cannot refund or exchange used or customer damaged products.
All products will be inspected upon return.
The goods are your responsibility until they reach back to us.
Please ensure you pack your return to prevent any damage to the items or boxes.
We are not responsible for any damage or lost caused during the return shipping.
Returned products must be shipped back to us within 14 days of receipt.
If you wish to return an item please contact us for the return address.
Return goods will be on the costumer expanse.
Make sure to ship with regular mail and not with express mail carrier.
Please mention on package “Return to sender” and the reason.
For more info please contact me.