VIOLA | Flat Pointy Toe shoes

Your purchase will be shipped within 1-3 business days of payment.

Local Shipping
-Collect from store: we are located at 22 Beit Eshel St. Jaffa, please consider our opening hours.
-Free express delivery to your doorstep for every purchase above 300 ILS . Delivery within 2-4 business days is guaranteed.
-Same day delivery to your doorstep- 45 ILS. Restricted to Tel Aviv Metropolitan Area only.

Worldwide Shipping
Shipping from Israel, to other countries, takes about 14 days, but a delay may occur and it can take up to 31 days.
We also offer express Worldwide shipping, using local post register mail with a tracking number. 

Any import duty, including VAT, is on the buyer’s account and responsibility.

Shipping times are estimates and can’t be guaranteed. Please keep in mind that the shipping times should be added to the current order production time to estimate the time of arrival.

Exchange & Returnes

We want you to be completely happy with your new purchase.

If you don't love it, send it back!

Want to exchange size or color? It’s easy! Just contact us.

If for any reason you are not satisfied with your purchase, a full refund minus shipping costs and fees are possible.
All items must be returned in unused, undamaged condition in their original box.
Please note: There will be no refund on special orders.
We recommend trying the shoes on a carpeted surface until you are certain about keeping them. In the interests of hygiene, shoes must be first tried on with thin socks or stockings.
Unfortunately, we cannot refund or exchange used or damaged products.
All products will be inspected upon return.
The goods are your responsibility until they reach back to us.
We are not responsible for any damage or loss caused during the return shipping.
Returned products must be shipped back to us within 14 days of receipt.
If you wish to return an item please contact us for the return address.
Worldwide customers- please make sure to ship with regular mail and not with the express mail carrier and to mention on package “Return to sender” and the reason.